Help Desk

The SWAMP Help Desk phone lines act as an information resource and assist participants and projects that are interested in achieving SWAMP-comparability. It is the intention of SWAMP to encourage comparability by providing participants with program-compatible database formats, management guidelines, and quality assurance systems. The phone lines are staffed by the SWAMP Quality Assurance (QAT) Team to address comparability questions.


Database Comparability – No longer funded by SWAMP, contact the CEDEN Help Desk.

Quality Assurance Comparability – Contact Will Hagan at 206-525-0491 or by email

Help Desk Quality Assurance services include:

  • Reviewing quality assurance project plans and providing recommendations on approval
  • Directing callers to available resources such as web links or contact information
  • Addressing questions regarding SWAMP quality assurance (QA) and quality control (QC) requirements
  • Providing advice on how to address elements of a quality assurance project plan (QAPP)

Help Desk Quality Assurance services do not include:

  • Approving quality assurance project plans
  • Approving methods or standard operating procedures (SOP)
  • Resolving issues with project contractors (e.g., laboratories, sampling crews)
  • QA Officer services (e.g., data verification and validation, project and program decisions, corrective actions)

SWAMP website

For comprehensive SWAMP content, visit the SWRCB's official website


California Environmental Data Exchange Network CEDEN Link


Allows file sharing when conducting State and Regional Board SWAMP business on the FTP site